If you’re a Camden Council tenant or leaseholder and you've reported a noisy neighbour, we can take action to enforce the Camden Council tenancy conditions or lease. We only do this as a last resort, when other options have been explored.
Contacting noisy neighbours
We usually make contact with the person causing the noise. If we cannot, it may be impossible for us to deal with your complaint successfully.
If your complaint is about low level domestic noise and more due to the structure of the building rather than unreasonableness of your neighbour, we might be unable to take action. If uninsulated laminated flooring is the cause of the level of noise we can ask that this is replaced.
Sometimes there are complaints about the person who made the original complaint. Where it is not clear who is at fault, or a negotiated agreement between everyone is needed, we may offer mediation which can help this to happen.
Reducing noise in your home
If someone has made a complaint about noise coming from your home, you can read about how to reduce noise in your home (PDF).
Noise monitoring equipment
Sometimes we can arrange for noise monitoring equipment to be installed in your home for a short while. Contact your housing officer if you think this might help.
Keep a record of noise incidents using a noise diary for council tenants and leaseholders (PDF).
When noise nuisance continues we may need to consider court action. We need consistent, well-recorded evidence of noise to do this.
The more evidence we have and the more witnesses willing to give evidence, the better chance we have of being able to take successful action.
Formal action might be action against:
- a tenant for breaking conditions in their tenancy agreement
- a leaseholder for breaking conditions of their lease
Getting an injunction or an undertaking in court may be the most likely outcome. Breaching one of these can result in a fine or imprisonment.
For serious noise nuisance cases caused by our tenants we will consider possession proceedings in court which could lead to their eviction.
Antisocial behaviour support
If legal action becomes necessary you may need to give evidence in court. We can talk about the support available to you if you need it.
If you need to attend court we can offer support through our antisocial behaviour support service (PDF).